- Mar 3, 2012
- Reaction score
Wow. Didn't know any of that. =/Originally Posted by meaganola /img/forum/go_quote.gif
Something to keep in mind about the Better Business Bureau: The BBB is not a governmental organization. Membership is voluntary, and they charge dues to businesses that do join. They're also kind of like Yelp in that they have been known to give crappy ratings to good companies that don't join and good ratings to crappy companies that *do* join, *and* they have also been known to flip grades pretty much instantly when the only real thing that changed was whether the company in question joined or quit the organization. And then there's the part where at least one branch refused to pursue investigations into complaints unless the complainants paid an arbitration fee. Shady, shady stuff. I quite honestly wouldn't expect much to come out of a complaint to them.