That company doesn't have a good leg to stand on.
My salon uses Alterna and most of what I've tried, I've liked. The only thing I have right now from Alterna is the Hemp Seed Spray Shine - smells like Hawaiian Punch and is very lightweight.
From the drugstore, I've had great success with John Freida products. Since I have brown hair, I've used his Brilliant Brunette line with repeat purchases. It's very moisturizing and gives excellent shine. Also, TreSemme conditioners work really well.
One bad experience came from Sally Beauty Supply's new line - Ion. Their moisturizing shampoo cleanses more thoroughly than a buildup-removing shampoo. It really dried my hair out. Now I use it to wash my makeup brushes!
Originally Posted by
rowantree Not at all! I ordered Alterna's hemp seed oil conditioner. Heard it was really good & thought I'd try it. They had the best price. Paypal sent me an email saying the company had refunded my money & they also included a note saying the item had been backordered. That's fine, but not to respond to 3 emails? I'm done with ordering expensive conditioners anyway. With the money that I would have spent on Alterna, I am buying Garnier Fructis Sleek & Shine shampoo, conditioner & smoothing milk. The smoothing milk works really well & I like the Fructis shampoos & conditioners for shine. The Sleek & Shine is new, and if it works anything like their reg. stuff, I know I'll be happy. And I'll have more money in my wallet!