- Joined
- Jun 9, 2004
- Messages
- 199
- Reaction score
- 0
Just wanted to make everyone aware that if you are bidding on a skin care product that should have a lot number and expiration date on it, make sure before you bid that the product does in fact have this number or numbers on it. I had no idea people would sell expired skin care. Guess I was pretty naive about the whole deal.
I bid on 2 RoC Age Diminishing Moisturizers. They were described as "brand new" but not in their boxes. I didn't care about the boxes, I was so excited about buying 2 bottles for less than the price of one. It never occurred to me that someone would describe them as "brand new" but expired.
I received them and both bottles had black smudges where someone had wiped off the lot numbers and the expiration dates. When I emailed the seller, she told me to check the boxes for the expiration dates!
Long story short - seller uncooperative, negative feedback left. Filed complaint with PayPal. PayPal advised to return both bottles to seller but they couldn't advise me if I would receive a refund or not. Emailed PayPal protesting this, didn't receive response. Decided to take my chances & return bottles. Before I could get to the post office, PayPal cancelled my claim, stating they had "never" heard back from me. eBay being equally uncooperative as well.
This person is a MAJOR seller at eBay and most of her auctions are for skin care items. I feel so badly for all the women who are purchasing from this seller not knowing the items are expired.
Live and learn, I guess!
I bid on 2 RoC Age Diminishing Moisturizers. They were described as "brand new" but not in their boxes. I didn't care about the boxes, I was so excited about buying 2 bottles for less than the price of one. It never occurred to me that someone would describe them as "brand new" but expired.
I received them and both bottles had black smudges where someone had wiped off the lot numbers and the expiration dates. When I emailed the seller, she told me to check the boxes for the expiration dates!
Long story short - seller uncooperative, negative feedback left. Filed complaint with PayPal. PayPal advised to return both bottles to seller but they couldn't advise me if I would receive a refund or not. Emailed PayPal protesting this, didn't receive response. Decided to take my chances & return bottles. Before I could get to the post office, PayPal cancelled my claim, stating they had "never" heard back from me. eBay being equally uncooperative as well.
This person is a MAJOR seller at eBay and most of her auctions are for skin care items. I feel so badly for all the women who are purchasing from this seller not knowing the items are expired.
Live and learn, I guess!