I believe that they are legit. When I used to work retail, they would come in and evaluate how we served them. In my experience, they were legit and honest. I also know of other companies that would have "mystery callers," who would call and evaluate their over the phone customer service.
Sounds like a fun thing to do if you have that kind of job prospect.
Originally Posted by Joyeuux Does anyone have experience as a "mystery shopper"? Scams? Legitimate organizations?
Originally Posted by Joyeuux Does anyone have experience as a "mystery shopper"? Scams? Legitimate organizations? I have had experience not being a mystery shopper but being on hand of them....that time i was working in a Winn-Dixie mine 2nd job....I have recieved 3 certificate for managing customer service perfect. I remember it was 3 in the afternoon, on saturday 2000.....it was extreamly bz....one of mystery shoppers was on mine lane...and i had to take care of him....he was asking so many questions i answered correctly and nicely...as you all know am nice...
..so then on purposely left his some stuff on the table and left.....as I was giving him change....then i had to closed my till and ran after him to parking lot....when i found him i scream loudly as i could so he was in the car...As I was breathing hard and giving him the stuff he told me iam a mystery shopper, I was like what???
....then I told him nice meet w/ bla bla....then i had to run over to my counter.....then the next called a meeting saying Tahmin won certificate....
Originally Posted by Trisha My fiance's brother does it for pubs and restaurants, if you go thru a legit Mystery Shopper/Client company then its cool, they pay the expenses etc! Thanks for the input ladies.
OT: Miss Trisha, I didn't know you are engaged! When is the wedding?
I'm a Mystery Shopper for the Arcadia group in the UK & Ireland.. I only signed up because i shop in the shops that the Arcadia group own anyway so i might aswelll assess the staff & get paid â‚¬15 to do it!
Basically, i have a questionnaire & a list of things to do. I've to ask for an item in a different size & see how helpful the assistants are, comment on the dressing rooms (clean, tidy, enough space etc..), was the cashier friendly, answer any questions etc.. I do it all online, its great!!
I'd love it i was asked to be a mystery shopper for MAC or something so then i could tell them all in HQ that they're staff in Cork are nasty witches!
my friends husband is a secret shopper for walmart. hes a full time wal mart employee, and he shops at the stores here in town on a rotating basis. he pretty much looks like jim morrison meets a tragic urban hipster, so shoppers never notice him. he has the authority to act as a security guard also. hes got some amusing stories.
as far as i know mystery shoppers are well paid, though it isnt really a career if you know what i mean, more of a spare time thing. you usually need a car to get around too as they can send you all over the place.
you usually would get a checklist of things to ask, things to do and score the shop on the criteria, hth. xx