Scotiabank actually called the number on file two weeks ago, if it is the same one...with me on the line too as I had reached a pretty dumb CS person.
I don't think anyone had answered, but might be worth trying again...I did not write down the number, so no idea if it was the same number...maybe should have written it down.....
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Here is the emails I received back from Seasonsbox. Is someone smoking crack??
On Feb 3, 2014, at 5:02 AM, Mxxxxxxxxx <
[email protected]> wrote:
Hi,
I am appaled at not receiving any replies at all.
My credit card was FRAUDULENTLY CHARGED by your company.
I have canceled my subscription several times already in NOVEMBER, DECEMBER AND JANUARY 2014.
As well as not receiving a January box and no update?
Now I will forward my info to my credit card's fraud dept for unauthorized charges.
Hoping to hear back,
Mirxxxxxxxx
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On Monday, February 3, 2014 11:54:53 AM, Seasonsbox <
[email protected]> wrote:
Dear Mirxxxx,
Your account shows that you are no longer under subscription. What plan were you previously on?
Seasonsbox.
Sent from my iPhone
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My reply, maybe this is a bit "too nice" on my part.
-going to clean up my language before faxing scotiabank tonight...
To Seasonsbox
Feb 5 at 4:42 PM
OH WOWWWW.......?
THAT IS QUITE FUNNY AS MY SUBSCRIPTION WAS PREPAID FOR A TERM OF ONE YEAR and that was purchased Jan 25 , 2013.
I had also skipped two (2) months and have this in writing as well.
So, I guess now I can just contact my credit card provider stating your company is refusing to send me the goods and "services" I already paid for.
I GUESS I'M NOT A SUBSCRIBER, YET YOUR COMPANY GOES AHEAD AND CHARGES MY CREDIT CARD $285.46 JUST FOR THE FUN OF IT AND BECAUSE IT IS SNOWING OUTSIDE??
YOUR "COMPANY" IF YOU CAN CALL IT THAT HAS MAJOR PROBLEMS IF YOU ARE ASKING ME WHAT PLAN I AM SUPPOSED TO HAVE.
Are you FCKING KIDDING ME???
I JUST WANT A PRO-RATED REFUND FOR THE "SERVICES I AM NO LONGER USING AND OWED" ACCORDING TO YOUR SEASONSBOX TERMS.