Easy to be confused for new members. I wish Julep would go back to the old days since it was so much simpler back then.I understand that now. But when I, a newbie, saw a collection upgrade, I didn't go through and check for every single polish name. I assumed that it included all of them.
You have to call switch to month to month, use your Jules, and then call again the following month and cancel before the next bill date.Ok, I am new to Julep and I am totally confused about the Jules. I have over 2,000 Jules and I signed up for a 3 month sub. November will be my last prepaid box and then I wanted to use my Jules for a Dec. box and then cancel my sub (I don't want my 3 months to auto renew)...so, how do I go about this?
My bottle of Shailene was exactly like how you described, by which I am very disappointed. I hope I can rescuscitate it with thinner - I think it will work.I bet you anything that's why our boxes are shipping so late. Just make sure to check yours right away because tons of girls in the Julep Swap group said theirs were awful - thick and gummy, couldn't fix with thinner. Fingers crossed ours are ok!