Mine said this and then now says..Does anyone else's tracking say this:
Cincinnati, OH, United States 05/05/2014 11:50 P.M. The shipper requested this package to be held for pickup at the UPS facility. / Package must be picked up within 5 business days.I don't want to have to go pick it up! lol
OMG. Mine says that now too.Mine said this and then now says..
Cincinnati, OH, United States 05/06/2014 5:47 P.M. UPS prohibits air transport of this hazardous material. / The package will be returned to the sender.
UGH. :angry:
And good luck trying to contact customer support. Everyone who is a regular subscriber is flaming their FB page because they have not received their April boxes yet and have been charged for May already. I would be PISSED too. Sigh.OMG. Mine says that now too.
This is so frustrating!! :angry:
It was like that in January -- 2013. And it had been happening to people for a while even before that. I actually came on here to see if it had changed since I got infuriated with the delays combined with the answer-dodging and rage-canceled before I even received that box. I inexplicably ended up with *two* boxes that month.I wonder if mine will say that too!
Bother. It's the Pureology, isn't it? You can't ship aerosol by air, it has to go ground. Which means mine probably will end up with the same status as yours soon. Well. I have my doubts now about whether this can arrive for Mothers Day. I wonder what they will do about it...
As for people complaining about their April box in May... I had no idea when I signed up that it was any different! So I think it's easier for me to accept the fact that they come in the next month.
HOWEVER, what they need to do is change their payment schedule. They shouldn't charge for the next month if the previous months hasn't been delivered. They should switch from charging on the 5th to charging on the 10th or something. At least until they figure out how to ship better.
Has it always been like this or is that new? Not getting your box til the next month, I mean? I signed up in January and its been like that every month since.
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