Originally Posted by
BeautyByAnnie /img/forum/go_quote.gif
Hi everyone, I am new here but I had to join after being a lurker for quite a while. I subscribed to MyGlam on December 17th. I got a shipping notice on the 13th and another one on the 17th. Then today I got this email:
Dear Valued Glammie,
Thank you for being a Glam Bag subscriber. Every month we promise to ship your Glam Bag around the 10th of the month. This month we had an issue with some of the shipments and we are going to send you a Glam Bag but it will be slightly delayed.Our shipping partner Fulfillco confirmed that they incorrectly affixed duplicate labels to multiple bags on Friday that they then sent to UPS. Since UPS was closed Saturday and Sunday, we were able to put many of the shipments on hold yesterday and to have them returned to Fulfillco so they could re-print the correct labels
.The bad news is that we had to re-ship your Glam Bag yesterday and that the tracking number associated with it will not be valid. Your new expected delivery date for the Glam Bag would be between 1/19 and 1/25 at the latest.
On the positive side, if you are receiving this message there is no doubt that you’ll be receiving your Glam Bag shortly and we will use UPS Mail Innovations to speed up delivery of your package. Also, there are about $50 worth of products in each Glam Bag and we think it is a really cute bag that you’ll love.Finally, our Facebook image contest
facebook.com/myglam will be postponed for one week to allow you to participate and we’ll be increasing the number of giveaways to ten from four.Thank you for your understanding and patience as we grow MyGlam together. Please do not hesitate to reach out to us via
http://myglam.assistly.com/ if you have any questions.
Tracking still hasn't updated, but I sure hope I get it before the 25th of the month! I am still hopeful that MyGlam will be a fantastic service. I am still staying positive about it and attributing problems with the fact that the company is so new. Only time will tell!