I didn't open my mini until just last week. I was in the hospital when I got it and just didn't test it when I got home. I saw the post on her and on facebook and checked mine. It has the burnt rubber smell. I emailed Ipsy and Pop. I haven't heard from Pop but here are the emails I sent and Ipsys response.
Type your response ABOVE THIS LINE to reply
Lisa Springer
Subject: pop beauty lip gloss smelling bad
MAR 09, 2014 | 04:29PM PST
Angelica replied: Hi Lisa,
We're so sorry! The smell was caused by a manufacturing mistake that affected a small portion of our subscribers. The batch of samples were missing the flavoring. This affects the smell of the product, but we can assure you that it is not toxic.
I'm so sorry to hear that you're disappointed -- please accept our sincerest apologies. We've learned a valuable lesson this month, and we'll definitely use this experience to improve going forward.
We really love POP beauty, and this is not a normal occurrence. I've issued a replacement item to your current address. We have run out of inventory on our POP Glosses, however I will send you a comparable substitute
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We rely on our community to keep us informed, so thank you for sharing this with us.
Best regards,
Angelica ::::
lease rate my response:
http://www.nicereply.com/ipsy/21666420/211586::::: PS. For more information about ipsy and our Glam Bags, check our our FAQ:
http://help.ipsy.com/
MAR 07, 2014 | 06:18AM PST
Original message
Lisa wrote:
I, like many, received the pop beauty lip gloss in my Feb. GlamBag. Mine, like many others, had the AWFUL burnt rubber smell to it. Something is definately wrong with the lip gloss. If this was what people would receive if they purchased a full size, NO ONE would purchase it due to the horrible smell and many many alternatives to this product. I would like a replacement product but not another pop beauty mini as I have seen other people on social media received the same product with the same issues. I have also seen that the gloss has left some people with chemical burns. In all honesty, I think you should notify all members who received this. So anyone who requests a replacement now will not get another mini. The part about the missing fragrance kills me. That has to be some REALLY strong vanilla that they put in there if it covers up the smell of burnt rubber. And no response to the fact that some people got chemical burns.
Zadidoll- I still have mine if you want it sent to you.